We can't guarantee quick solutions - Experts Exchange isn't a help desk. We're a community of IT professionals committed to sharing knowledge. Our experts volunteer their time to help other people in the technology industry learn and succeed. Plans and Pricing. Contact Us. Certified Expert Program. Another thought would be to have the client create a free Microsoft email outlook. Now forward GMail to the new Microsoft email address and everything shows up in one account viewable in Outlook client.
So having the default set to sync ALL folders when only the Inbox needs to sync seems to be a poor default. And the strange thing is that with devices like smartphones, they can connect to Gmail accounts and show all the data in all the folders though it may not all be synced to the phone since it would fill up the storage without lengthy delays. So it appears that the default for smartphones is to just sync the Inbox and to sync on the fly, other folders when they are selected.
Your comment about it taking several hours when first doing a sync I agree with. I also know that and I expect that. But once the initial sync is done, then the syncs should be quick, but they weren't due to the continual synching of all the folders.
I can live with the first sync being "slow" as I know it has to sync 11GB or 3GB or whatever is in the mailbox. I fully expect that.
And I tell my clients that if they need to send mail and fetch new mail, to close Outlook, wait a few seconds for it to close in the background and then launch it again. Then Outlook will first send mail in the Outbox, check for new mail and then get back to the sync process.
Once everything has synched, then this is not necessary. As far as using webmail, I would have to disagree. There are MANY reasons for using a local email program: having mailto: links work without having to do special setup, being able to have all the mail on the computer and scroll through it really fast without having to wait for page loads from a webpage, being able to use adding like label printing programs if that's needed, bing able to mail merge contacts, having Mail, Contacts, Calendars and Notes in one nice uniform program, etc.
While I agree that webmail is going to the source and I always check the webmail interface when making sure credentials are correct, etc. And if you advocate webmail, what do you do on a smartphone? Do you use webmail or do you use the built-in mail program go Google Mail, etc? I could not stand to use webmail on a smartphone due to the size of the screen and the constant refresh of data and the need for a continuous data connection. MSouthworth I've heard back from my client and he said it's "lightning fast" so I think that was the trick.
In reality, it's not a lot of settings. Select the Use the custom behavior defined below. Submit ». Microsoft Office expert. Started seeing this with Outlook but seems worse in Ghost Chili. Thanks for all the help! If you see anything that looks like this Then this could solve it.
Open notepad and paste this in and save as a. This topic has been locked by an administrator and is no longer open for commenting. If other customers are experiencing the issue, the issue should end when the service-interrupting event is resolved. Also, determine whether any local network issues might be causing the problem. This includes issues that affect your local proxy server, firewall, or Internet service provider.
Make sure that the latest updates for Outlook are installed. For more information, see the following Microsoft Knowledge Base article:. If the issue persists, go to step 2. Try the methods from the following Microsoft Knowledge Base articles, as appropriate for the version of Outlook that you're running:. Click Outlook Advanced Diagnostics , and then click Run when you are prompted by your browser. Note This diagnostic creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected.
It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call.
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