No solo necesitas documentar tus procesos, sino que debes hacerlo de forma adecuada. Un procedimiento mal redactado puede traer problemas. Los documentos actuales y precisos empoderan a los equipos y mejoran la eficiencia. Determina el alcance del documento e identifica tu proceso. Ten en cuenta la audiencia para la que escribes. Realiza una tormenta de ideas sobre todas las actividades necesarias para completar el proceso.
Esta estrategia de preescritura se denomina "listado". Organiza los elementos de tu listado en pasos secuenciales. Acerca de Nosotros. General Un vistazo a Lucidchart Un espacio visual para crear diagramas, visualizar datos y colaborar con tu equipo. Lucidscale Visualiza, optimiza, y comprende mejor tu arquitectura de tu nube.
Integraciones Conecta las apps que tu equipo usa a diario. Seguridad Medidas internacionales de privacidad y seguridad en las que puedes confiar. Planes de pago Individual. Diagrama de Gantt. Mapa Mental. Diagrama de Flujo. Mapas de procesos. Plano de Casa. Mapa Conceptual. Campus de Aprendizaje. Biblioteca de diagramas. Quiero crear mi propio mapa de procesos en Lucidchart. Quiero crear un mapa de procesos usando una plantilla de Lucidchart. Crea un mapa de procesos. From smart ticket distribution, workflow automation rules, and easy responsibility management — to canned responses, SLAs, robust reporting and team collaboration tools — LiveAgent provides a full range of ticketing features.
Provide instant customer support with live chat. Our chat widget is the fastest on the market and includes both basic and advanced features, such as chat routing, proactive chat invitations , visitor monitoring, and much more. LiveAgent comes with a cloud-based built-in call center and allows you to integrate with any VoIP provider.
Receive calls from landline phones or right from your website both voice and video with no extra per-minute charges. Integrate with Facebook, Twitter, and Instagram to streamline all your social media channels into one inbox.
Easily monitor and reply to all messages, comments and brand mentions from a single dashboard without having to go back and forth between different social accounts. We combined ticketing, chat, voice and video, social media, and self-service support in a single tool. LiveAgent has been the most reviewed and 1 rated help desk software solution for SMBs in With 4 subscription plans to choose from and fully transparent and fair pricing, LiveAgent can benefit any business— no matter the size or the industry you operate in.
Start a free day trial to test it out and see how it can enhance your customer support experience. So, it represents a self-service option for both customers and agents, which creates improved workflow and increases customer satisfaction. LiveAgent is a secure help desk software that allows you to build an extensive internal and external knowledge base. Moreover, your brand can categorize topics and keep the content organized.
LiveAgent offers three subscriptions based on customer preferences. It varies from 15 to 39 US dollars per month for an agent. However, we also offer a free account with some limitations. Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox. We appreciate your recent sign up for a LiveAgent. A message will be sent to your email address containing login details, right after your account is installed. If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox. Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy. Customizable support documentation software.
Create intricate knowledge bases for customers and agents with just a few clicks. Used by. Home Support documentation software. Build a knowledge base and support documentation with ease. Start Free Trial. Choose a name for your LiveAgent subdomain. Most people use their company or team name. Send me product updates and other promotional offers.
Create account for FREE. What is support documentation? Learn more. Key benefits of having well-written customer support documentation.
Support your agents and teams. Improve customer satisfaction. Become an authority in your niche. Empower your customers and support team with the right knowledge.
Internal support documentation. Multi knowledge base. Attachments in articles. Search widget with suggestions. Rich customization options.
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